Patrice Miller, author of The Top Five Things to Consider Before Filing an Employee Relations Complaint, and How to File an Effective Complaint has over 20 years of experience in Human Resources (HR) including Equal Employment Opportunity (EEO) and Employee Relations (ER), HR Business Consulting, and Talent Management. She has coached and trained hundreds of leaders on performance management, leadership development, EEO/ER, conflict resolution. Patrice holds a Bachelor degree in HR Management and a Master’s degree in Industrial and Organizational Psychology. Patrice is a Certified Professional Coach (CPC) from the Institute in Professional Excellence in Coaching (iPEC).