Empathy Activity Workbook

Learn how to attract and keep patients by expressing empathy and gaining patient cooperation.
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About the Product

What will you learn in this product?

  • Expressing empathy helps attract and keep clients
  • Empathy is a critical component of medical care.
  • When empathy is expressed by a medical professional, patients relax, giving the nurse, doctor, or other professional the opportunity to do their job more easily.
  • Empathy leads to a greater connection to the patient, fewer complications, and better outcomes.

Workbook includes

  • Patient-viewpoint stories
  • Activities to enhance an empathetic attitude
  • Exercises to inspire you
  • Tools needed: PDF writer, a straw, rubber band, your hands, and a smile

Requirements

There are no additional requirements.

Author

Shari Bookstaff

Helping medical professionals improve patient connections by better showing empathy
Shari teaches healthcare professionals how small expressions of empathy transform patient safety, trust, and cooperation. Her unique perspective — combining years of teaching with lived experience as a critically ill patient — brings depth and authenticity rarely found in empathy training.

School

Impact of Empathy

Let’s institutionalize empathy by improving connections with friends, coworkers, clients, and patients.
This course is created by Shari Bookstaff, founder of Impact of Empathy, a marine biology professor, and survivor of brain surgery, stroke, paralysis, and long-term hospitalization. Shari has spent years on both sides of the healthcare experience — ❌ as a critically ill patient unable to speak, move, or breathe ✔️ and as an educator, teaching...
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What's Included

File Size: 4M
Pages: 15
Language: English
Level: All levels
Skills: Gain Patient Loyalty, Calm Fears, Successful Healthcare, Express Empathy, Attract Patients, Patient Connections
Age groups: 18+ years

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