Customer Experience Self Assessment

Learn about the strengths and weaknesses of your customer experience.
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About the Product

Use this free one-page worksheet to describe your customer experience, analyzing:

  • Happy customers,
  • Unhappy customers, and
  • The ideal scenario

This simple exercise is a starting point to decide what to change and how to change it: to build an excellent customer experience. And to do that, check out my course Customer Experience Plan Essentials.

Who should take this product?

If you have a business, you have a customer experience. 

Author

Rebecca Brizi

Management Consultant: Strategy & Operations
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Hello and welcome to my profile page. I'm Rebecca G Brizi, a business consultant, avid reader, and dedicated drinker of coffee. Mainly: I'm a strong believer in how systems and plans make you better at your job. Because when you don't have to worry about "what comes next", you can use all your energy for growing your business. My courses are...
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What's Included

File Size: 59K
Pages: 1
Language: English
Level: All levels
Skills: Ideal Customer Scenarios, Customer Service, Customer Experience
Age groups: All ages

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