Do you and your colleagues understand your clients? Are you spending your efforts targeting your best clients only?
Use this free one-page worksheet to assess how well you know your customers, analyzing:
This simple exercise is a starting point to decide what to change and how to change it. The better you understand your client, the more you can direct your efforts to the best clients only, sell products and services that people will love, and maintain high levels of customer satisfaction.
Who should use this product?
If you have a business, you have clients. Use this assessment to find more of the best ones.