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How to Deal with Difficult, Angry, and Upset Customer's and Still Remain Calm
By
Dr. Kevin S. Hairston
Learn how to deal with difficult customer's and quickly resolve the problem.
Recorded
Duration:
1 hour 1 minute
Included:
22 videos and 12 documents
Level:
All levels
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Developing a Dynamic and Profitable Customer Service Team
By
Dr. Kevin S. Hairston
Learn communication skills for better customer interactions.
Recorded
Duration:
1 hour 14 minutes
Included:
22 videos and 12 documents
Level:
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Skills to Become a Successful Sales Representative
By
Amaro Araujo
Learn the skills and traits of a modern sales representative and how to prepare, negotiate and close sales with confidence.
Recorded
Duration:
1 hour 49 minutes
Included:
9 videos and 8 documents
Level:
Intermediate
$49
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