BEGIN:VCALENDAR
VERSION:2.0
CALSCALE:GREGORIAN
BEGIN:VEVENT
URL:https://www.learndesk.us/class/6726321512120320/lesson/e58bb6d5659dc0cea51dae8cb781220b?ref=outlook-calendar
SUMMARY:Assertiveness
DTSTART;TZID=America/Los_Angeles:20260517T190000
DTEND;TZID=America/Los_Angeles:20260517T200000
LOCATION:https://www.learndesk.us/class/6726321512120320/lesson/e58bb6d5659dc0cea51dae8cb781220b?ref=outlook-calendar
DESCRIPTION: 


 





Benefit From Helpful Advice About Assertiveness: How To Get Your Message Across




Your personal rights include:

The right to your own opinions and to have them respected by others
The right to refuse
The right to be successful
The right to be your own self



You have a responsibility:

To respect the personal rights of others
To assert your rights in a reasonable and responsible manner

 




These are not the only responsibilities of the job.
Remember that assertiveness is not aggressive. As a tour guide, you have to be assertive. You are the leader; you carry the responsibility for everything on the tour. You cannot 'pass the buck' nor blame anyone else. So it's really important to be assertive but you don't want to be seen as a bully, schoolteacher, or would-be parent. One of the skills you need is knowing how to be assertive without being aggressive.
Aggressive means acting with force and determination in order to succeed. This doesn't just mean being angry,...

https://www.learndesk.us/class/6726321512120320/lesson/e58bb6d5659dc0cea51dae8cb781220b?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
BEGIN:VALARM
TRIGGER:-PT10M
DESCRIPTION:Class Reminder
ACTION:DISPLAY
END:VALARM
END:VEVENT
END:VCALENDAR