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URL:https://www.learndesk.us/class/6726321512120320/lesson/d39ece2c6972ccdb2752cc5a9cc7e336?ref=outlook-calendar
SUMMARY:Our 10 Top Tips
DTSTART;TZID=America/Los_Angeles:20260517T190000
DTEND;TZID=America/Los_Angeles:20260517T200000
LOCATION:https://www.learndesk.us/class/6726321512120320/lesson/d39ece2c6972ccdb2752cc5a9cc7e336?ref=outlook-calendar
DESCRIPTION: 

Our 10 Top Tips for Tour Guides
1# Know your employer's proceduresAs a tour leader, you will probably work for more than one company in your career. Make sure you know what your current employer's procedures are.2# Research your destinationsMake sure you know about local festivals, customs, dress codes, dialects, food, and drink. As a tour director, you can make a holiday sensational.3# Be prepared to think on your feetThe most challenging aspect of the job! Think about what you would do in various scenarios (accidents, breakdowns, illness)4# Remember, you are in a customer service roleYou are playing the role of representative of your employer, of a leader. You are there to support and encourage your group and to do your utmost to ensure they have a great holiday, and to deliver what your employer has promised.5# Plan ahead - MeticulouslyYour employer will usually provide you with notes, a booklet outlining what you need to know to run each individual tour. Study it...

https://www.learndesk.us/class/6726321512120320/lesson/d39ece2c6972ccdb2752cc5a9cc7e336?ref=outlook-calendar
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