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URL:https://www.learndesk.us/class/6726321512120320/lesson/b0f00d2f83aaf51307ab3b7eb1358955?ref=outlook-calendar
SUMMARY:Answers to Self-test Questions
DTSTART;TZID=America/Los_Angeles:20260517T190000
DTEND;TZID=America/Los_Angeles:20260517T200000
LOCATION:https://www.learndesk.us/class/6726321512120320/lesson/b0f00d2f83aaf51307ab3b7eb1358955?ref=outlook-calendar
DESCRIPTION: 
Congratulation on reaching the end of Module 4 
Here is the answer to the self-test questions:

What to wear: put yourself and others at risk
First 24 hours: (i) make sure they have adequate cover (ii) in case of a medical emergency or at borders
Remembering names: by associating it with something rude or funny
Getting ready: anti-histamine
Meeting your group for the first time: because they may be feeling vulnerable, tired and anxious
Flight tips: set your watch to destination time as soon as you board
Credit card insurance: absolve the tour company of responsibility if policy is not comprehensive enough
What to do on a recce: to find out opening times and any unusual events
Travelling light: (i) because they are heavy (ii) two
Complaints: (i) not being taken seriously (ii) as soon as possible (iii) at introductory briefing
Difficult clients: to try to find some common ground between them and the rest of the group
Tips and gratuities: it saves embarrassment
Group dynamics:...

https://www.learndesk.us/class/6726321512120320/lesson/b0f00d2f83aaf51307ab3b7eb1358955?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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