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URL:https://www.learndesk.us/class/6726321512120320/lesson/25b3f05852b2f3ef2e5af4a0093ba3f4?ref=outlook-calendar
SUMMARY:Pre-Tour Research
DTSTART;TZID=America/Los_Angeles:20260517T190000
DTEND;TZID=America/Los_Angeles:20260517T200000
LOCATION:https://www.learndesk.us/class/6726321512120320/lesson/25b3f05852b2f3ef2e5af4a0093ba3f4?ref=outlook-calendar
DESCRIPTION: 

How To Do We Conduct Pre-Tour Research

Before setting off on tour there's a lot to prepare for the benefit of the efficient running of the tour and for your group's enjoyment.

A good place to start is the tour brochure. Know the tour code, duration, and itinerary. If the company produces a trip dossier or tour booklet, study it carefully. This tells you what information the clients have. Companies we have worked with also tested this with us as apart of company training.
Read the tour manual/notes provided by the operator carefully. Don't leave this until you arrive - you may miss something vital that needs to be said or done on arrival
Make sure you know the company's client profile or demographic and Target Market. This includes understanding the age groups, nationality, sex, marital status, economic status, experience, etc)
Do your destination research before the tour starts. Sometimes this may have to be while you are traveling to meet your group, so go prepared with guide...

https://www.learndesk.us/class/6726321512120320/lesson/25b3f05852b2f3ef2e5af4a0093ba3f4?ref=outlook-calendar
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