BEGIN:VCALENDAR
VERSION:2.0
CALSCALE:GREGORIAN
BEGIN:VEVENT
URL:https://www.learndesk.us/class/6693138125029376/lesson/a5ef8cc402a49ab8b6a646a6d4e1ee90?ref=outlook-calendar
SUMMARY:What Top 1% Sales People do Win Sales Consistently?
DTSTART;TZID=America/Los_Angeles:20260506T190000
DTEND;TZID=America/Los_Angeles:20260506T200000
LOCATION:https://www.learndesk.us/class/6693138125029376/lesson/a5ef8cc402a49ab8b6a646a6d4e1ee90?ref=outlook-calendar
DESCRIPTION: 
Introduction to Rapport Building In Sales

Rapport is about establishing connections
Rapport exists with people who are like you, but how do you build rapport with people who are not the same as you.
Rapport is created by the feeling of commonalty
When we feel we have in common, there is a spark
Most people's rapport is by words. Words don't establish rapport
Asking questions is not rapport. The question is to dig deeper, probe, and understand.
You get answers to questions only when you have built rapport.
Rapport is done by non-verbal
Matching and mirroring always works
People like people who are like them and people don't like people who are not like them
People like how they would like to be
Style is more important than substance initially

You can use the below mindmap to know all the topics covered as part of building rapport


https://www.learndesk.us/class/6693138125029376/lesson/a5ef8cc402a49ab8b6a646a6d4e1ee90?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
BEGIN:VALARM
TRIGGER:-PT10M
DESCRIPTION:Class Reminder
ACTION:DISPLAY
END:VALARM
END:VEVENT
END:VCALENDAR