Okay, the way that I see it Oops, sorry about that. formalities. The way I see it, there's only three types of formalities. And number one, there is business. Number two, there is formal or intermediate. And then of course three, there is informal, oops.

And all three of these are going to be used on different accounts again, most the time when you're using informal, you're looking at a personal reference. So it's someone where maybe you're talking on Facebook or you're in private messaging pm personal Friends, those are the types of places you're going to use the informal. That's normally things where you're going to say, Hey, what's up, there's going to be misspelled misspellings. There's going to be, you know, maybe not the most polite of humor or language. There's going to be, you know, criticism, there's going to be all types of, again, things that you would normally only find within the comfort of your own home or friends or family. Those types of informal messages are best kept outside the workplace and outside your own business work email account.

Whenever possible. Do not send personal messages from your business account, keep these things wholly separate. So that way if there are any issues, and this usually extends to a legal repercussion, that if anything is mentioned inside while you are contacting people informally, either Family etc. And there is information that happens to be spilt, or accidentally released or something negatory is said about the company a line that's being distributed anything at all, there can be massive blowback on your behalf because of this issue. That is why logging into a secondary email account that is personal to you and not used at work is highly, highly advisable so that you don't get your hiney in legal issues or fired from your current job. This is the best advice I can give to you get separate accounts.

That being said, the formal and business aspects are two sides of the same coin usually used in a professional setting. Formal Of course can also be used in a day to day usage, I would say more with acquaintance rather than friends or the familiar but formality being formality means that you don't have to always give the utmost attention to detail. Everything doesn't have to be perfectly spelled right. It's formal. It's saying something in your own professional tone of voice or word, so that you can get a point across quickly without spending much time re analyzing the message over and over to make sure that the point was gotten across as you would in a business email. So formality is going to be more for what I call again, acquaintances.

And I'm just going to shorten that. You have acquaintances, and then you have what I would consider generic or general business. And what I mean by that is that clients that you've already been dealing with for quite some time, usually I consider that being over a few months. The formality can be dropped a little bit. And of course, there can be more open and canter. Their candor, if I can't may say, towards what you say inside your emails.

Now that of course doesn't go without saying that you should be professional. You should not use course language you should not critique or bring any negative kind of feedback you should always be positive as a business professional. Even if something is wrong, there is positive ways to re correct these things. By handling it in a professional business tone, formalities sometimes jump and skip over those things. But as much as possible, do try to be businesslike when presenting anything that may be seen as criticism or negatory. So that way, again, you can hold your professionalism.

If there were any mistakes, the Miss readings, you can simply say that that was not your interpretation or me For the email and that you apologize, that being said, business is going to be an almost always, that's usually what your default should be is a Business Standard. Now, when it comes to having a Business Standard, that also means something to your benefit, which is when people ask generic questions, you're going to start accomplishing a list or collecting a list of different responses that are canned. And what I mean by canned is that these responses may have to do with one, two or three. So then they're sent off email a, email B, and email C, depending on what they deal with. And these canned responses can give a professional business reply that takes almost no time. at all, and that's the nice thing about canned replies.

When you have a very business savvy sense of writing emails, and this comes after time, but you sit down and you follow them the rules that I'm going to be discussing with you in the next few videos, you're going to understand that crafting some of these emails does take time. But once crafted, they are nice coveralls for many times, the same issues will be coming up the same questions will be asked. And sending off these replies will of course make you seem like the awesome attentive business manager that you are. Well, that's true, but you can always save time and increase your productivity while being that and canned responses are the best way by always writing in a business tone, and only switching to formal once you've gotten to know your acquaintance or general business client