According to Business Insider, "the average U.S. employee spends about a quarter of his or her time at work combing through the hundreds of emails each employee sends and receives each day".
But despite the sheer volume of emails we send and receive, many business professionals do not use email appropriately. Inappropriate email etiquette can negatively impact perceptions of professionalism, efficiency and can increase a company's risk of liability.
This course helps you minimize that risk by coaching you in exceptional email etiquette. Naturally, that includes a focus on professionalism in the workplace, behavior, email structure, formatting, spelling, the importance of spelling and grammar, the all-important subject line and much more.
What will you learn in this course?
Who should take this course?
This course is for all business professionals who want to be more confident and effective when they write to their clients and co-workers.
You should know how to use a PC/Mac at a beginner level.