The Contract Professional's Playbook eLearning Program Webinar based on Chapter 4: How do I Write/Revise/Respond to Requirements (SOW and Performance Metrics)?

Learn how to increase your personal value as a contract professional to your organization by increasing the value of the customer/supplier relationships you negotiate and/or manage.

The Contract Professional's Playbook eLearning Program Webinar based on Chapter 4: How do I Write/Revise/Respond to Requirements (SOW and Performance Metrics)?

Learn how to increase your personal value as a contract professional to your organization by increasing the value of the customer/supplier relationships you negotiate and/or manage.
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About the Class

The Contract Professional's Playbook eLearning Program Webinar based on Chapter 4 - How do I write/revise/respond to requirements (SOW and performance metrics)?

Learn how to increase your personal value as a contract professional to your organization by increasing the value of the customer/supplier relationships you negotiate and/or manage.

This webinar is part of the 12-week master course teaching leaders to master the skills to successfully negotiate complex commercial contracts with nuance, accuracy, and confidence. 

Competencies Addressed: This is a competency-based eLearning program. The competencies addressed are: 

  • Customer: Identify and understand business needs.

  • Customer: Work with an identified business case for the purchase.

  • Supplier: Identify and understand customer business needs in bid package or other forms of solicitation/conversation.

  • Supplier: Understand potential customer business case.

  • Work to define and/or refine the requirements of the Statement of Work (SOW), including technical specifications and performance measures.

  • Identify potential risks in the SOW/bid package.

Learning Objectives: 

  1. Connection Between Pre-Award Requirements and Post-Award Contract Management

  2. Meeting the Customer's Business Objectives

  3. Outline The Business Objectives

  4. Understand And Document The Functional And Technical Specifications

  5. Refining The Requirements Using Performance Measures (Metrics, SLOs, SLAs, and KPIs)

  6. Completely Define the Acceptance Criteria and Approval Process

with Jeanette's coaching questions. 

What is included in this webinar:

  • Webinar Chapter 4- How do I Write/Revise/Respond to Requirements (SOW and Performance Metrics)?

  • The Contract Professional's Playbook Chapter 4- How do I Write/Revise/Respond to Requirements (SOW and Performance Metrics)? PDF

  • The Contract Professional's Playbook Table of Contents and Table of Tools PDF

  • Strategic Relationship Requirements Spreadsheet (2 pages) PDF

  • Requirements Checklist Service PDF

  • Requirements Checklist PDF

  • Requirements Checklist Hybrid Purchase PDF

  • Lawrence Kane and Jeanette Nyden pre-recorded Q and A Session

Why learn this now? 

Jeanette Nyden and Lawrence Kane created The Contract Professional’s Playbook eLearning program because they've seen increasing contractual complexity, increasing interdependence between customers and their suppliers, more stakeholders involved in the decision-making, global workforces, and a dependence on technology that makes contracting fast and slow at the same time. 

Author

Jeanette Nyden

Negotiation expert training leaders to negotiate complex contracts with nuance, accuracy and confidence.
Since 2003, I’ve been helping contract professionals master the contracting life-cycle from drafting and negotiation to contract management by providing a range of online and in-person training programs. I have a valuable skill set that most organizations desperately need. I am a lawyer who understands business operation needs to form a high...

School

Diana Eschevarria's School

Requirements

None, but you should hold a contract professional position within an organization. Including:

  • Purchasing, contract administrators or specialists, vendor/supplier managers, and operational people who have the responsibility to negotiate additional P.O.’s, change orders, or work authorizations with their suppliers.
  • Account managers, customer service (or inside sales) managers, their contracting professionals, and all other operational people who have the responsibility to negotiate additional P.O.’s, change orders, or work authorizations with their customers.
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What's Included

Language: English
Level: Intermediate
Skills: Enhanced Drafting Accuracy, Enhanced Negotiation Confidence, Enhanced Negotiation Skills
Age groups: 18-65 years
Duration: 1 hour 8 minutes
1 Video
1 Audio File
8 Documents
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