In the improve phase, we answer the question, What do you propose to do and why? We start with step 10. Generate, prioritize and select solutions. In this step, we address these questions. What will fix the root causes? How do the solutions address specific root causes identified?

What solutions have been selected? And why? What is the cost benefit analysis? The tools include brainstorming, benchmarking five s and solution selection matrix. Step 11. Pilot solutions.

In this step, we will determine how would the identified solutions be successful. The tools include pilot plan Poka Yoke a FA Mi A and go gamba. Step 12. Validate impact of solutions. In this step, we uncover the risks inherent to the identified solutions. We also confirm if the problem is indeed fixed.

And we start tracking the ongoing benefits arising out of the improved processes. The tools include cost benefit analysis, process capability, risk analysis. We then have the toll gate meeting with a champion to demonstrate that the team has implemented solutions which address the root cause of the business problem.