Clear communication. Good communication is integral to a successful client experience. Being a Dr. Doolittle who can talk with the animals definitely helps, but so does being able to talk with the humans. So as you work on expanding your technical skills, remember to take time to work on communication, because that is what will help you give your clients the best possible experience. Some communication tips include, listen, good listening leads to better responding more than just hearing others talk. Listening means paying attention to what someone is saying.

Try not to process your response while a person is talking, because this decreases what you actually hear. Truly listening requires being grounded in a healthy respect for others and a willingness to consider other perspectives.