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BEGIN:VEVENT
URL:https://www.learndesk.us/class/6512932458332160/lesson/72879db230cb27aaff1843516fff3fc5?ref=outlook-calendar
SUMMARY:Step 3: Convey Recognition of the Feeling
DTSTART;TZID=America/Los_Angeles:20260531T190000
DTEND;TZID=America/Los_Angeles:20260531T200000
LOCATION:https://www.learndesk.us/class/6512932458332160/lesson/72879db230cb27aaff1843516fff3fc5?ref=outlook-calendar
DESCRIPTION: Step 3: You Convey Recognition of the Feeling To The Client

Recognition of client feelings can be conveyed through empathy statements as well as non-verbal behavior.

https://www.learndesk.us/class/6512932458332160/lesson/72879db230cb27aaff1843516fff3fc5?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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