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URL:https://www.learndesk.us/class/6506379198070784/lesson/bb6d4771ff9f6e839402a9b27cdccf41?ref=outlook-calendar
SUMMARY:Part Five: Resources- Finding and Linking
DTSTART;TZID=America/Los_Angeles:20260409T190000
DTEND;TZID=America/Los_Angeles:20260409T200000
LOCATION:https://www.learndesk.us/class/6506379198070784/lesson/bb6d4771ff9f6e839402a9b27cdccf41?ref=outlook-calendar
DESCRIPTION: Part Five focuses on resources and the central role they play in CTI work.
Learning Goals:
You will learn how to ensure the best fit between the client and the resource, how to introduce a resource, and support the client in making connections to them.

https://www.learndesk.us/class/6506379198070784/lesson/bb6d4771ff9f6e839402a9b27cdccf41?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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