Acuity house consists of several parts. There is no standard format matrix or keys for the symbols. But we are showing you an example. That's typical. Step one, update the customer requirements. The usage of this tool starts with the customer.

The Matrix is formed by first filling in the customer requirements, which are developed from analysis of the voice of customer. This section often includes a scale, reflecting the importance of the individual entries. Step two, update the technical requirements. The technical requirements are established in response to the customer requirements and placed in this area. The symbols The top line in this section indicate whether lower or higher is better. A circle indicates that target is best.

The customer requirements section is sometimes called The Wat while the technical requirements section is referred to as the how