Handling Mistakes

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Transcript

Next, handling mistakes. Handling mistakes is a very, very big part of the professional setting. Everybody makes mistakes from the assistant to the CEO. The question is, how do you handle that mistake? My suggestion is to face it head on. Admit that you were wrong.

And don't use words like my apologies, say, I'm sorry. And find time to talk to the person who you made that mistake or error to one on one. Be it's your manager or your team member, or member of another team. Try to have a chat with them. Tell them that this was what I did wrong. But the most important thing is how will you correct the mistake?

Make sure that you set up steps by which you will correct it. For example, if you sent an email, wrongly, you need to correct the email. So you either recall the email or you send out a new email But you only need to do this once.

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