Hey everyone. In the previous lecture, you learned the seven different indicators when a process goes out of control. These seven situations help us interpret the control chart effectively. When we talk about these seven situations, there is also a reference of leading and lagging indicators. a leading indicator shows the trend before the defect occurs. Whereas a lagging indicator is an outlier that is already outside the upper or lower control limits.

A leading indicator allows you to proactively take action to effectively maintain the process within control limits. a lagging indicator shows that the defect has already occurred in the process. a leading indicator results in effective management of the process. Appropriate and proper use of control charts will lead to getting the right leading indicators for your process. That brings us to the end of this lecture. Thank you for attending.

See you in the next one.