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Understanding UX: A Down-to-Earth Guide to User Experience
Section 1: A Simple and Practical Introduction to User Experience
Chapter 1: What is UX?
Chapter 2: User Experience, User Interface and User Interaction, Are They All the Same?
Section 1 Assessment
Section 2: Understanding Requirements
Chapter 3: Classifying The Requirements
Section 2 Assessment
Section 3: Difference between Customer Experience and User Experience
Chapter 4: Are Users and Customers the Same?
Section 3 Assessment
Section 4: Empathizing with Business Stakeholders and Users
Chapter 5: Empathizing with Business Stakeholders and Users
Section 4 Assessment
Section 5: The UX Research and Analysis Usecase
Chapter 6: Pocket Helpdesk UX Research and Analysis Casestudy
Section 4 Assessment
Chapter 4: Are Users and Customers the Same?
Understanding UX: A Down-to-Earth Guide to User Experience
Section 3: Difference between Customer Experience and User Experience
By:
Pravin Dhayfule
4 minutes
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