Security often comes under intense scrutiny from fellow non security employees. The main concern there is who's watching the watchmen. People know that security is watching them. But they also want to feel that they have the power and influence over security sometimes as well. power struggles in workplace politics aside, establishing good customer service practices and training your staff when there is reasons and importance of them can go a long way in instilling confidence and trust that the security program and employees among the general workplace population. Examples of such practices are following up in addressing any concerns regarding the conduct or processes followed by security staff in timely fashion, establishing a welcoming environment and old posts in the facility where security operates.

So things like putting a candy box out there for staff to take from conducting client satisfaction surveys. And these go a long way in educating the managers If this program is as custom tailored to the organization, as can be over time, capitalizing on the needs of the HR and QA departments and offering them security services. Often these two departments the quality assurance department and the human resource department need a variety of reports such as attendance, tracking reports, footage of employees and their activities, records of equipment checks and others which security can generate and provide to these departments saving them hours of manual work and having to do it themselves.