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URL:https://www.learndesk.us/class/6335559255457792/lesson/ef84c2f6e4f2321a34eb7ad46e45b559?ref=outlook-calendar
SUMMARY:PCS 106 Objective 1
DTSTART;TZID=America/Los_Angeles:20260522T190000
DTEND;TZID=America/Los_Angeles:20260522T200000
LOCATION:https://www.learndesk.us/class/6335559255457792/lesson/ef84c2f6e4f2321a34eb7ad46e45b559?ref=outlook-calendar
DESCRIPTION: Understand the concept of Customer Service

Definition of Customer
Definition of Service
Definition Customer Service
Differentiate between poor and excellent Customer Service.
Identify negative and positive Customer Service behaviors.


https://www.learndesk.us/class/6335559255457792/lesson/ef84c2f6e4f2321a34eb7ad46e45b559?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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