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URL:https://www.learndesk.us/class/6335559255457792/lesson/9e2e16e78101909d27cb7df5822c46fe?ref=outlook-calendar
SUMMARY:PCS 106 Customer Service
DTSTART;TZID=America/Los_Angeles:20260522T190000
DTEND;TZID=America/Los_Angeles:20260522T200000
LOCATION:https://www.learndesk.us/class/6335559255457792/lesson/9e2e16e78101909d27cb7df5822c46fe?ref=outlook-calendar
DESCRIPTION: General Objectives:

Understand the Concept of Customer Service.
Understanding the Importance of Service Standards and its Impact on a  Customer’s Experience.
Effective Communication Techniques.
How to handle demanding Customers and difficult situations.


https://www.learndesk.us/class/6335559255457792/lesson/9e2e16e78101909d27cb7df5822c46fe?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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