Conflict Resolution Training

Learn how to anticipate, understand and handle a conflict in a positive manner.

Conflict Resolution Training

Learn how to anticipate, understand and handle a conflict in a positive manner.
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About the Class

New practicing material:

Practice tests to help you explore and apply knowledge. Very important to prepare you for real case situations and job interviews. They are composed of multi-choice questions and with the right solutions, backed with further reasons and explanations of the right choice.

In this conflict resolution training, you'll get the whole spectrum of conflicts and how to resolve them positively. Very often, conflicts arise very silently and unnoticeably. If you don't tackle them on time, they will keep growing and escalating. This course will allow you to read the signs and anticipate them before they escalate to more significant proportions.

These are some of the areas/lessons I'll address in this course of conflict resolution:

  • Difference between problem, disagreement, and conflict
  • Aspects of a conflict (Danger/risk vs. opportunity/possibility to improve)
  • Causes of a conflict, signals of a conflict
  • Perceptions and how we process info leads to conflicts
  • Behavioral styles and their impact on conflicts
  • Steps to clarify a conflict
  • Conflict styles and outcomes
  • Communication is key to conflict resolution
  • Best practices on conflict resolution

By the end of the course, you'll have a deeper understanding of how conflicts arise and grow, how to anticipate, and how to tackle them on a win-win outcome. You'll have a section with support material and templates at the end of the course, downloadable. You'll also find a slide-pack explaining how this course is relevant to your career.

Author

Amaro Araujo

International Sales executive, writer, trainer, speaker
I’m a Portuguese citizen, living in Netherlands since 2007. I speak 6 languages and I work as an international sales executive. I’m passionate about life, curious, dreamer, public speaker and writer I’m a regular publisher in LinkedIn, Quora contributor besides participation in other blogs or platforms, besides by own website. Check:...

School

Amaro Araujo's School

Requirements

You should have an open mind and a good sense of observation.

One-time Fee
$55
€51.75
£44.18
CA$75.88
A$85.75
S$75.05
HK$430.73
CHF 50.22
NOK kr604.58
DKK kr386.16
NZ$93.47
د.إ201.98
৳6,033.33
₹4,599.07
RM263.56
₦66,064.16
₨15,290.89
฿2,017.07
₺1,787
B$285.18
R1,048.36
Лв101.24
₩76,599.34
₪207.49
₱3,132.71
¥8,502.81
MX$924.63
QR201.30
P761.41
KSh7,232.50
E£2,668.76
ብር3,140.72
Kz45,872.71
CLP$53,503.45
CN¥398.12
RD$3,261.94
DA7,417.34
FJ$125.31
Q428.06
GY$11,500.60
ISK kr7,799.55
DH558.79
L979
ден3,185.86
MOP$443.29
N$1,046.67
C$2,031.97
रु7,338.42
S/204.58
K208.94
SAR206.30
ZK1,384.21
L257.55
Kč1,306.63
Ft20,442.23
SEK kr602.64
ARS$47,755.99
Bs381.48
COP$212,871.49
₡27,648.93
L1,362.86
₲407,228.65
$U2,139.59
zł224.41
Subscription
$5
per month
Payment Plan
$0
$10
per month
6 payments

What's Included

Language: English
Level: All levels
Skills: Conflicts, Communication, Behavioral Styles, Conflict Solving, Understanding
Age groups: 18+ years
Certificate: On completion
Duration: 1 hour 33 minutes
15 Videos
9 Documents
1
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