Karen, a floor manager for a paper company woke up to discover that she had contracted the flu. Karen had to call in sick but duties as a floor manager wouldn't fall to the wayside. Karen had been prepared for such a crisis, she had made a plan that would make sure that all of her responsibilities were taken care of. She also made sure that all of the proper people were informed and that everyone knew their part in the contingency plan ahead of time. When Karen returned, she returned to work with the knowledge that everything ran smoothly in her absence, all because she was prepared.