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Feedback for High-Performance and Collaborative Teams

Welcome to the Course
Welcome and Introductions
A Warm-Up Exercise Before we Begin
1. Feedback Definition, Focus and Effects
Video: Feedback Definition, Focus and Effects
Handout: Feedback Focus and Effects
2. How to Give Positive Feedback
Video: Positive Feedback Technique
Role Play Video 1: Positive Feedback in Practice
Video: How to Practice Positive Feedback Further
Handout: Giving Positive Feedback
Working Handout: Giving Positive Feedback
3. How to Give and Receive Negative Feedback
Video: Negative Feedback Technique
Handout: Negative Feedback Technique
Video: How to Receive Feedback
Handout - How to Receive Feedback
Video: Negative Feedback Case Study 1
Role Play Video 2: Negative Feedback Case Study 1 in Practice
Video: Debrief Case Study 1 and Intro to Case Study 2
Role Play Video 3: Negative Feedback Case Study 2 in Practice
Handout: Giving and Receiving Negative Feedback Examples
Video: Debrief Case Study 2 and Further Practice
Working Handout: Giving and Receiving Negative Feedback
Further Resources
More Resources and Support for You
Congratulations and Thank You

Handout: Giving and Receiving Negative Feedback Examples

Feedback for High-Performance and Collaborative Teams 3. How to Give and Receive Negative Feedback
By: Roxana Radulescu
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