Justin and Mary just left a seminar about becoming a servant leader in the workplace. They began discussing what qualities would make them a good servant leader in their offices. Mary pointed out that in her office, she needed to be more empathetic and relate to her employees. Since a lot of them seem to face struggles from time to time, Justin admitted that he was not a very good listener to his employees and plan to improve his listening skills in the future. Both Mary and Justin agreed that while they had good communication and persuasion skills, they decided to work harder on building better relationships with their employees and be able to identify more opportunities with them within the company.