Module 4: Case Study

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Transcript

Tim is speaking with his co manager Dorothy about some of the employees on their accounting team. Tim says that he feels as though he is doing a large amount of the caseload because one of their employees, Dave has been out due to a death in his family. Tim is starting to get upset that other employees are not taking on some of the duties. Dorothy reminded him that David's usually a good worker, so they must be empathetic to his recent circumstances, which are very saddening to anyone. Dorothy also asked him if he had decided to delegate some of his tasks to some of the senior employees when he said he hadn't. Dorothy suggested he let go of some of the work he had and get assistance from the qualified senior employees so he would have more time to help in other areas.

Dorothy reminded him that they are there to help the employees so it's alright to get help from them every once in a while.

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