Adam and Julie were discussing the recent decline of employees in Julie's department. Recently, the company has had to hire many new employees, but then watch them quit soon after, Adam asked Julie about some of the management practices she was using. Julie started by saying she had a critical feedback system in place, but it only included negative components. She said she would normally tell her employees what to do, and then leave them alone, but had to make overtime mandatory to pick up the slack from their low productivity. Lastly, Julie said of her employees couldn't do the task correctly, she would simply take it from them and do it herself just to make sure it was done right. And told Julie that these qualities did not make a good leader and felt that many of the employees were not satisfied under her actions.

He told Julia that she would need to attend some leadership classes and work with him to improve some of her management techniques.