Chapter Seven, seven basic tools of quality. In this chapter, you will learn what are the seven basic tools of quality? What is process mapping? What are check sheets, what is a histogram? What are Pareto charts? What is a fishbone diagram?

What is a five by analysis? What are run charts the seven basic tools of quality are those tools that help organizations understand And then processes to improve them. These tools are process maps, check sheeps histogram, burrito charts fishbone diagram by by analysis and run charts. These tools are easy to use, all my base certified professionals are required, understand how these tools can be used in their respective work areas. Let us now understand each of this seven basic rules of quality process maps. What is a process?

A process is a set of activities and tasks that transform inputs into products and services. Deliver to customers. A process map, therefore, is a diagram depicting activities and tasks, people systems, inputs, outputs, and decisions made in a process. What do we hope to accomplish by mapping our process? It's all about understanding and articulating how we deliver our services and product. by visualizing our process, we can answer questions like How long does the process actually take?

What steps consume the most time fed RV seeing defects and why? How can we change the process to improvement. process mapping also supports standard operating procedures, training and meeting regulatory requirements. We will cover one type of process maps in this module called as cipher cipher is a high level map depicting the process on one page. What is a cyborg? Cyborg is our highest level map containing the dimensions suppliers, inputs, process outputs, and customers related to the process.

Cybox stands for suppliers who are the internal or external providers of inputs to the process inputs, what materials, knowledge or data are provided by the suppliers and needed to execute the process? process? What are the five to seven high level steps in the process outputs? What products or services are created as a result of the process? customers who are the internal or external customers of the process. Let's take an example of cooking a burger at McDonald's.

We all have been to this restaurant. It takes them just a few minutes to cook a burger. Let's create a sidebar of the process of cooking this burger. A freshly cooked McDonald's burger consists of two buttons, a baggie, some condiments, cheese, tomato ketchup, and other ingredients. So, the supplier is a vendor who provides the raw materials required to make the burger. There could be just one supplier for all the raw materials, or McDonald's may hire multiple suppliers for different raw materials.

The inputs include raw materials such as buns, fatty condiments, cheese, tomato, ketchup, and various other ingredients required to cook the burger. The process of cooking the burger is that the patty and buns are separately heated in an oven. Then they are placed together other ingredients such as GS, condiments, etc are added based on the customers or the burger is wrapped and is ready to be served. The output is a delicious McDonald's burger, the customer is the one who has ordered this burger. Now, let us understand why is a Skyfall so important cipher cancers in defining the boundaries for the process and provides a structure You're free to discuss the process and obtain stakeholder consensus on how the process operates. Today, it helps to answer questions like what are the major steps in the process?

Where does the process begin and end? What are the primary inputs and outputs? What are the key customers and suppliers? When is the sidebar needed? sidebar is the first tool we should consider using when we are working with a process. Use sidebar to provide a one page overview to facilitate a quick understanding of the high level process.

As it is today, better understand your customers requirements. understand who your suppliers are and what inputs they provide. Define the exact scope of a process improvement tips for building a cyborg. Remember, as we begin our project activities, we seek to define the current situation as it is today. Be sure your sidewalk depicts what is really happening in the process today. Identify the suppliers for the inputs required by the process.

Identify all Goods required for the process to function. Identify five to seven key high level steps in the process. Verify the flow of information for the process. Identify the outputs of the process. After we have to collect data about the performance of the process is a simple and effective thing to collect. data to understand our process better or facilitate exploration of areas we want to investigate further, what is a check sheet?

It is a structured template used to collect data at the location where the data is generated in real time. Included in the check sheet are clear and full descriptions of what data is required, including unit of measure and when to collect it known as operational definitions. This ensures data is collected the same way every time. Why do we use check sheets? Check sheets is a simple and efficient effective way to collect data to understand our process better or collect information about areas that we want to investigate further in our project efforts. For example, cycle times, errors, volumes, etc.

Ventured check sheets be used. Anytime we need to take observations and collect data repeatedly in the same way every time. Also, when collecting data on the frequency or patterns of events, problems, defects, defect location, defect causes, etc. Check sheets are valuable tools for collecting data when it is not available from a system or other pre existing source. Top Tips for building your own check sheets. Design The check sheet with the team who are going to use it.

Keep it clear and use a friendly include definitions of the terms used and an example explained to the team. The reason for using check sheets. Train everyone involved to ensure the check sheet is clearly understood. validate your check sheet and its data through the use of an initial pilot run and make any necessary improvements. Do not wait until the end to look at the data when collecting data Always be sure to communicate, communicate and communicate. histogram.

Histogram is a graphical representation of numerical data. While it resembles a simple bar chart, it also helps us see the central tendency and variation in our data. histograms can be easily built in Excel. What is a histogram? a histogram is a tool used to visually display numeric data relating to our business process. In the form of bars in a chart, data is showcased sequentially in these bars where the height of the bars represents the size of each group.

Let's look at this video of creating a histogram on Excel.