Chapter Six, the new Mac model. In this chapter, you will learn what does the D Mac models stand for? What are the various steps offered the Mac project? The acronym D Mac stands for define, measure, analyze, improve and control. It is very similar to the plan, do study act or plan do check act model. Everyone in the organization will be asked to get involved with the Six Sigma model to look for continual improvement opportunities in their work areas.

Basically You will do the following in each step, define, identify the issue causing decreased customer satisfaction, measure, collect data from the process, analyze, study the process and data for clues to what is going on. Improve, act on the data to change the process improvement control, monitor the system to sustain the gains. A key factor in each step is for management to allow the time and resources this helps to accomplish each of the phases. This also helps to strive for continuous improvement. Now you may ask what is continuous improvement and how is it different from continuous improvement? continuous improvement is an improvement organization continues to improve consistently.

The good thing about it is that the organization is on track for a very fast growth. However, the disadvantage is that the organization doesn't spend much time to stabilize its processes. This can lead to the downfall of the organization in the long run. On the other hand, improve is an improvement in which we organize for a certain period of time, and then stabilizes itself on that growth, then it continues to grow for some more time, then stabilize again then grows again and stabilizes again. This is a recurring process. The benefit of continual improvement is that the organization undergoes a steady and streamlined growth battle.

It helps them sustain very well in this constantly changing marketplace. This continual improvement is one of the driving forces. That means, Six Sigma different from other quality improvement programs the other driving forces in Getting everyone in the organization involves getting the information technology to assist in supplying data more quickly for everyone and getting financial data in the form of cost of quality analysis. Summary in this chapter, you learned, the Mac stands for define, measure, analyze, improve and control the difference between continuous and continuous improvement. The driving forces that makes Six Sigma different from other quality improvement programs