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URL:https://www.learndesk.us/class/6146915009822720/employee-development?ref=outlook-calendar
SUMMARY:Employee Development
DTSTART;TZID=America/Los_Angeles:20260516T190000
DTEND;TZID=America/Los_Angeles:20260516T200000
LOCATION:https://www.learndesk.us/class/6146915009822720/employee-development?ref=outlook-calendar
DESCRIPTION: Finding and retaining the right employees for your hospitality property is imperative. If you or your staff are not properly trained, overworked and stressed, it does not take long for your services to slide and a negative mindset to develop.
These 7 tutorials will help streamline your employee development hiring and training process.

The right mindset
How to hire winners
Can’t afford employee training programs - think again
How to train for success
Effective communication will improve your property
Enhance your customer service
How to handle customer complaints
How to upsell
How to fire an employee

Also included is an “Employee Development for Your Hospitality Property” quiz.
These tutorials will include easy to follow, step-by-step video tutorials, downloadable audio and PDF files, and any checklists are applicable.
Who should take this course?
This course is designed for current or potential future hotel, resort, inn and bed and breakfast owners or managers who realize and...

https://www.learndesk.us/class/6146915009822720/employee-development?ref=outlook-calendar
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