Customer Service is Effective Communication

Customer Service is Effective Communication

Picture This The Wrong Way To Communicate Effectively

Picture This The Wrong way To Communicate Effectively

Saying What You Mean And Meaning What You Say

Make Sure Your Tone Fits the Message You Are Sending

Add Welcome Words to your Vocabulary

Keep Business Conversations Professional

Highlighted Tip For The Day

#1 Remember AActions Speaks Louder than Words

#2 When You Use Words That Sound Positive and Confident ?

#3.Below are Questions You Could ask Yourself Each Day.

4# When you Have a Customer Issue what Would be the Question to Ask Yourself?

5# How do you Demonstrate Positive Attitude at Work

6# Choose the Correct Answer

7# Whether you Work in a Retail Store, Doctors Office,Restaurant or Service Station Effective Communication is always important.

8# The wrong way to Communicated Effectively Is

9# Speaking to a Customer from a Different Culture you Should?

10# Learning the Step below will Help you to Become a More effective Communicator

11# Nonverbal Communication is your Posture,Facial Expressions and Hand and Eye Movements?

12.# Verbal Communication is Saying

13# As a Front line Employee you are Your Customers point of Contact?

14# When you look at a Customer and Smile ?

15# Words Communicate a Message Body Language Communicates the Emotions Behind the Message?

16# Standing with Your Arms Folded When Communicating with a Customer Means.

17# When you Speak Choose Your Words Carefully?

18# When you are Speaking to Customer Who is not Familiar with your Products and Services you Should choose words that will convey the correct message

19# When you interact with customers draw a line between being professional and getting personal?

20# If you are uncomfortable making eye contact you should

21# You should always maintain a Relaxed Open Demeanor?

22# When you keep your energy level steady you would

23# When you speak clearly you are letting the customer know?

24# At work you are the voice for your Business?

25 # When you use proper grammar it is easier to send the right message?

26# If you are unclear how you should speak to a customer how friendly or casual you should be you should ?

27# At work you should?

28# Working In a white linen restaurant your personality would be?

29 # Maintaining good posture also helps keep your energy level up ?

30# What are the words that sends a unprofessional message to the customer?