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URL:https://www.learndesk.us/class/6087825319526400/lesson/ceb186fae3cecafddc64e9d1e96a39b2?ref=outlook-calendar
SUMMARY:Lesson 5 – Leading your Customer to a solution
DTSTART;TZID=America/Los_Angeles:20260515T190000
DTEND;TZID=America/Los_Angeles:20260515T200000
LOCATION:https://www.learndesk.us/class/6087825319526400/lesson/ceb186fae3cecafddc64e9d1e96a39b2?ref=outlook-calendar
DESCRIPTION: Establish rapport with an emotional Customer
Avoiding the emotional hijack

https://www.learndesk.us/class/6087825319526400/lesson/ceb186fae3cecafddc64e9d1e96a39b2?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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