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URL:https://www.learndesk.us/class/6053827801251840/introduction-to-itil-r-service-management?ref=outlook-calendar
SUMMARY:Introduction to ITIL® Service Management
DTSTART;TZID=America/Los_Angeles:20260506T190000
DTEND;TZID=America/Los_Angeles:20260506T200000
LOCATION:https://www.learndesk.us/class/6053827801251840/introduction-to-itil-r-service-management?ref=outlook-calendar
DESCRIPTION: 
An accredited course, help you get acquainted and become aware as a member of your IT/service management environment. This course is a first step in preparing you for an internationally recognized qualification in ITIL® service management; by far the most widely adopted and globally recognized best practice for service management.
ITIL® provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation, and growth. ITIL is mapped in ISO 20000 Part 11. This recognizes the way that ITIL can be used to meet the requirements set out for ISO 20000 certification. This course covers introduction level study, further foundation, and practitioner levels available for upgrade as and when you wish to progress to the next level.
Benefits of method:

Manage business risk and service disruption or failure
Improve and develop positive relationships with your customers by delivering efficient services that meet their needs
Establish...

https://www.learndesk.us/class/6053827801251840/introduction-to-itil-r-service-management?ref=outlook-calendar
STATUS:CONFIRMED
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