At the time this video was created the International Institute of business analysis bapak version three says that effective communication includes adapting communication styles and techniques to the knowledge level and communication styles of recipients. effective communicators understand how tone body language and context change the meaning of words. gaining an understanding of the terms and concepts prior to the exchange can provide fruitful benefits planning effective communication includes the sender reviewing the information that is known about the receiver differences between the sender and the receiver such as native language culture, motivations, priorities, communication, learning and thinking styles may call for specific communication methods. Each piece of information must be careful crafted and packaged to ensure it is clear and understood when planning to communicate information the following considerations may be helpful. Consider what the receiver knows or does not know. structure the information in a logical comprehensible manner determine how to best present the information to convey the intended meanings.

For example, using visual aids graphs, diagrams or bullet points and understand the expectations of the recipients communication skills core competencies according to the bat Bach include verbal communication, nonverbal communication, written communication, and listening. business analysts use verbal communication to convey ideas, concepts, facts and opinions to a variety of stakeholders. Nonverbal communication skills enable the effective sending and receiving of messages through but not limited to body movement posture facial expressions. gestures and eye contact business analysts use written communication to convey ideas, concepts, facts and opinions to a variety of stakeholders. Let's take this information that we've just covered and get into it in detail in the course.