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Performance Measurement

Principles of Performance Measurement
Introduction and Agenda
Preview
Why Do We Measure Performance?
Linking Performance Measures
Example Performance Measurement Linkage Chart
What Makes a Good Measure?
Interpreting Performance Data
Interpreting Performance Data
Performance Data Example
Strategies to Deal with Variation
Embedding KPIs in the Organisation
Final Thoughts on Performance Measurement
Course Project and Test Your Understanding
Course Project
Test Your Understanding

Example Performance Measurement Linkage Chart

Performance Measurement Principles of Performance Measurement
By: Ross Maynard
5 minutes
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