Jane had the job of overseeing harassment cases within the paper distribution company she worked for one day there was a case between two people Delia and Cree, over a comment that was made Cree said that she felt offended by the comment but Delia said that she meant no harm by it. When someone makes a case for harassment, it could cost the business a lot of money. Plus, it could add to the overall stress levels of the other employees within the company and that in and of itself could contribute to psychological harm. Jane wanted to avoid all of these complications, so she tried to resolve the conflict by talking it out. Cree accepted an apology and the matter was settled.