Step 8: Reading the room - Reading and reacting to non-verbal cues

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Transcript

So you're now in the interview, there was one or more people sitting in front of you and asking you questions, giving you information, and you're sitting there actively listening, sharing your eye contact and responding when appropriate. But have you ever wondered what is really being said and being thought of during this period? In step eight, we'll look at how you can read the room. You may have heard that the words we use have very little to do with how we convey our message. And often you may be familiar with a figures like 10%. His words 20 30% is tonality and 70% of what we say is given through our body language.

Now it is important that our body language does not send out the wrong signals. In this course, we don't have the time to address a full body language course. But you need to be aware of the key nonverbal signals that you may be sending out to the interviewers. A classic example that I see arms crossed, clenched hands fiddling with a pen, or a ring, or sometimes even just a glass of water, keep picking these things up, okay. Now, what are these signals saying? The arms cross shows that you're trying to create a barrier between yourself and the interviews.

And yes, I hear a number of reasons why you may wish to sit there with your arms crossed such as it's cold, it feels comfortable. Well, that's just what you do. But where my concern comes in is that the interviewers may subconsciously be picking up the wrong message from you. So if you find yourself in any of these situations, make an effort to relax your shoulders, drop your hands down and be relaxed. Really in the room is about becoming fully aware of the non verbal cues from the interviewers, you need to be aware of their facial expressions, their seating positions, and how they are communicating to each other through their eye contact and hand movements. If possible, you need to adapt what you are saying and how you say it to gain a more effective response from the interviewers.

Okay, imagine you're out with friends and you're having a social chat. Would you react to a smile or look of confusion from your friends? In these social situations? Would you stop and react from these nonverbal cues and clarify them something with maybe a question or a smile in return? I'm guessing your word. Now due to nerves and pressure or an interview, I see that candidates often become almost robot like and are not natural or in the moment.

Try to raise your awareness during the interview to These nonverbal cues and be able to adapt and change your responses as required. If the interviewer looks as though they he doesn't understand your response, or you see this in their facial expressions, then maybe attempt to answer the question in a different way, or ask for clarification for what they're asking you for. a sure sign that you're being successful in an interview is when you see the interviewer mirroring your body language. For example, when responding to a question with your hands together, and you notice that the interviewer is mirroring your hands, then this is a good signal. On the flip side, if their arms are folded or by their side, and there's no mirroring occurring, then they're not in sync with you. This can mean that they have not connected with you yet, and maybe the responses that you're giving, they're not fully understanding.

So how do you get the interviewer to be more in sync with you? Well, the best thing you can do is make them feel more comfortable in your presence? How can you do this? Well, you can help them to feel more connected to you by talking in their language, incorporate something into your responses that they can relate to, and say things that they want to hear to build their confidence in you

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