Step 2 Pt 4: Planning - Turning a negative into a positive

3 minutes
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In this lecture we'll cover a powerful technique to help you respond effectively to those tricky interview questions that are looking to discover any weaknesses you have.


Here's a great technique that you should definitely think about when writing some of your responses. Almost certainly, you'll be asked questions that are looking to discover any weaknesses you have. Now, as much as an interviewer is looking for your strengths, and how your capabilities and skills will assist their business, employers are also nervous about what can go wrong with a future employee. For example, one that loses their temper easily struggles to manage people effectively, or make some spread stakes just because they don't take the time to think through their actions. So how can you turn a negative response into a positive one? Well, I will give you one example that I developed myself from my days when I worked in it.

The question was around tell us about a time when something went wrong, and what did you do about it? Now I answered the question by telling the interviewers about a time that I was working remotely from London on two email servers. One was in Hong Kong and the other was in New York. Now the situation was this. In Hong Kong, everyone was working. And in New York, they were still fast asleep due to the 12 hour time difference between the two late locations.

Now, what I did was accidentally shut down the server in Hong Kong office, rather than the New York office. Now I made this mistake, because both of the screens that I was working on looked identical. This meant that I closed down the email server in Hong Kong for nearly 25 minutes during their working day, which as you can guess, sort of upset a whole load of people and didn't really make me very popular with my manager. I then went on to explain how I created a policy that all servers in different countries have different color backdrops to represent the locations and I would go on to explain that Whenever I was about to complete an action, that may have a major impact on the organization, I would stop and count to 10 before doing anything. So what I've done here is admit to the interviewers how I made this big mistake.

But what I want them to remember is how I learned new skills that will be of benefit to their organization. I've shown them that number one, I learned from my mistakes. Number two, I take the initiative to make the changes so that errors are not repeated. And finally, number three, when I'm under pressure, I'm able to stop and think about what I'm about to do. And this is what I want them to remember, not the fact that I made a mistake, but what skill set I can bring to their business. And that is how you turn a negative into a positive.

So now I want you to think about a time that something went wrong for you. And let's be honest, we all make mistakes. But this time, I want you to take the time to think about that. Positive that you learn from the experience, and how can you use this in the interview to upsell yourself

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