About communication skills

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Communication is a Game changer! In this lecture we will cover how powerful effective communication can be in an interview situation and the six key areas of focus that you need to be mindful of throughout the completion of this course.

Transcript

So why is communication so important when it comes to interviewing? One of the biggest things that we discovered was that it was rarely the most qualified or most experienced candidates that got offered the job position. Instead, it was more than often not the candidates that they felt more comfortable with. Okay, look at it this way. Let's imagine four graduates go for the same job vacancy, they're all of similar age, they have the same qualifications, and they've got about the same amount of work experience. So which one gets the position?

That I just simply pick a number out of the hat? So what is it that influences how the interviewers make their selection? Now, it was from the answers to this question that helped us to create the structure of this course so that we could achieve these same outcomes. When I asked the interviewers why they selected a particular thing. candidate, they will respond with answers such as it was someone they felt who spoke their language answered in a certain way that made sense to them, or they related to the candidate in some way or another, or felt that they would be a good fit for the position, the team, the clients, and the company and so on. And these answers are related to the confidence that they had in the candidate.

But the words they use were felt, make sense, related to comfortable with and so on. And this is the point that I'm trying to get across because it had nothing to do really with their experience and their qualifications. Yes, these areas do count. But it's the softer opinions of someone how they felt about the candidate, the more than often not meant they were offered the position. The one thing that you cannot change right now is both your qualifications or your experience, but what we can change is how you're perceived by the interviewers. And how you Connect during the interview.

Throughout this course, we're going to be focusing on six key areas that you have to be mindful of when completing the course and also during the interview. Number one is about mindset. So often the night I find that when you turn up for the interview, the interviewees are so nervous, they're in the wrong frame of mind. They're just not comfortable in themselves. And I need you to change them, whatever the thing is, throughout this training course, I'm going to teach you how to look at things slightly differently. Now, number two is preparation.

It is imperative that we prepare for a meeting. It's not just about preparing how to get there and what time and where the parking is, etc. It's really about preparing yourself by understanding the client going on to their website, looking at the history of what they've done. And also we could talk about interviewing, finding out who the interviewers are themselves and the importance of that. selling yourself. I am doing made when I sit on interview panels, this is your chance, this really is your chance to sell yourself.

And often I say to people, Hey, tell us, you know something positive about yourself, tell us what you're good at. And they say, I don't like to sell myself, Well, you know, this is your chance. They, the interviewers want to hear this, they want to be sold to, they want to know that they've chosen the right person who will fit in and such like so you need to sell yourself. So we're really going to focus on that as well, filling the gap. Now, the one of the key points and the ways I've helped people to do this is that I want to change your way of thinking about going for an interview. A lot of people say, Oh, well, I need a job or I want a promotion or I want to work in this field.

And I want you to look at it a different way. I want you to turn around and think I'm going for a job with this company. But this this, this company is advertising this position for one reason, they have a problem. For example, let's say they're advertising for a sales manager. Why are they advertising for sales manager? Because they don't have one.

They need somebody who's going to take over this problem. They've got someone who can manage all the people who can do the sales figures reporting in the meetings. Yeah, makes sense. Now, guess what, you're the person who's going to fill that problem. So when you go into an interview, stop, think about what you want, and think about how can you help this company? What is the problem they've got and how can you help them?

The next thing is about fitting in. It's really important often we look at the culture if you imagine a company like Virgin and virgin gophers have outgoing fun people who make sure the customer is number one. So how do you come across in that interview to say, Hey, I'm an outgoing person, and I'm really good at fitting in with the organization and their thoughts, etc. But also you know, what number one priority is the customer customer's always right. They get the best service, the best experience etc. point five is about communication.

If you are unable to communicate effectively, wherever I've seen people sitting in an interview, they look away from the candidate. There's no eye contact. I think basically, yeah. I'm good at that and touching the face. So we're going this way body language and how we connect. I look at you straight in the face.

This is about connection. If I started talking like this and my body was wrong, how do you think I'm going to come across very well. So we're gonna look at the importance of communication. All right. Now these areas are all so important to you six key areas. This is what we'll be covering in the course.

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