1 00:00:11,519 --> 00:00:13,679 Unknown: Everybody, Andrew singer here, the entry level 2 00:00:13,679 --> 00:00:16,559 guru. I want to talk to you more about interview skills. The 3 00:00:16,559 --> 00:00:19,259 first thing that we're going to talk about is a phone interview. 4 00:00:19,739 --> 00:00:23,219 Why do people do phone interviews? Who am I talking to 5 00:00:23,219 --> 00:00:25,709 on the phone? Usually what happens is you've either 6 00:00:25,709 --> 00:00:29,639 submitted a resume, or somebody has been nice enough to get your 7 00:00:29,639 --> 00:00:32,189 resume put in front of somebody important.

And usually they're 8 00:00:32,189 --> 00:00:34,949 gonna do a phone interview with you first. Why is he doing a 9 00:00:34,949 --> 00:00:37,739 phone interview? Well, maybe it's HR. They're checking to 10 00:00:37,739 --> 00:00:40,199 make sure that you have a criminal record. They are 11 00:00:40,199 --> 00:00:43,409 looking to see that your voices mice that you're a nice person. 12 00:00:43,649 --> 00:00:46,889 What's the purpose of a phone interview?

I asked you, I'll 13 00:00:46,919 --> 00:00:49,169 tell you because you're gonna sit here at the moment. The 14 00:00:49,169 --> 00:00:53,369 purpose of a phone interview is for you to get invited into that 15 00:00:53,369 --> 00:00:57,629 person's office. I'll repeat that. The simple purpose of a 16 00:00:57,629 --> 00:01:02,159 phone interview is to get invited in For a real interview, 17 00:01:02,699 --> 00:01:06,269 there are lots of ways to below a phone interview below that 18 00:01:06,269 --> 00:01:11,669 number one is sitting in a place like an old dental office that's 19 00:01:11,669 --> 00:01:14,999 surrounded by lead on an old cell phone and nobody can hear 20 00:01:14,999 --> 00:01:18,359 you. Another way to do it is doing the phone interview in 21 00:01:18,359 --> 00:01:21,899 your car while you're driving, and not paying attention. Having 22 00:01:21,899 --> 00:01:25,349 a dog barking or baby crying in the background.

This may sound 23 00:01:25,349 --> 00:01:28,559 silly to you, but I have interviewed hundreds of people 24 00:01:28,769 --> 00:01:31,409 and I am in sales. And if somebody doesn't get on the 25 00:01:31,409 --> 00:01:34,799 phone sounding like they're at all interested, or they have an 26 00:01:34,799 --> 00:01:37,469 interest in being on the phone with me, it's not gonna happen. 27 00:01:37,649 --> 00:01:40,409 And it's that simple. So let's let's work through this for a 28 00:01:40,409 --> 00:01:44,219 second. First of all, make sure that if you're using a mobile 29 00:01:44,219 --> 00:01:46,619 phone, that you were in a place where you have good coverage, 30 00:01:46,649 --> 00:01:49,319 how do I figure out when good coverage, call your mom your 31 00:01:49,319 --> 00:01:53,039 dad, call a friend, call your spouse call somebody? Hey, it's 32 00:01:53,039 --> 00:01:56,519 my coverage.

Good. The bars look good. On the mic this mic 33 00:01:56,519 --> 00:02:00,959 coverage working the way I want test the bonus second If they're 34 00:02:00,959 --> 00:02:06,869 calling you and then you pick up a phone, oh, yeah. Oh, you'd be 35 00:02:06,869 --> 00:02:08,669 surprised how many people actually get on the phone that 36 00:02:08,669 --> 00:02:11,249 way, a nice way to get the phones and your senior gonna 37 00:02:11,249 --> 00:02:15,959 help you. Hi, Tim. Hey, thanks so much for calling.

Miss Jones. 38 00:02:15,959 --> 00:02:19,349 Thank you. Yes, I'm ready for a discussion now. smiling and 39 00:02:19,349 --> 00:02:21,719 dialing something that he used to do way back in the day for 40 00:02:21,719 --> 00:02:25,049 telemarketing. They still do it, people have a little mirror next 41 00:02:25,049 --> 00:02:28,079 to them. And when you sign up, your voice actually sounds 42 00:02:28,079 --> 00:02:30,719 friendlier.

And remember, we talked about in our intro 43 00:02:30,719 --> 00:02:34,289 discussion, you want somebody to like you. And the way that 44 00:02:34,289 --> 00:02:37,439 somebody can like you over the phone is by sounding friendly, 45 00:02:37,469 --> 00:02:41,939 not fake, friendly, really friendly. Because your goal, 46 00:02:42,119 --> 00:02:45,149 your goal in that phone interview, is to get them to 47 00:02:45,149 --> 00:02:48,089 invite you in. They only have to read your resume in front of 48 00:02:48,089 --> 00:02:50,459 them. Maybe they'll ask you something, you better make sure 49 00:02:50,459 --> 00:02:53,369 everything on that resume is true. And you can back it all.

50 00:02:53,399 --> 00:02:56,549 That's what's important about resume. If somebody referred you 51 00:02:56,579 --> 00:02:59,579 make sure you actually know the person, but you have to read 52 00:02:59,579 --> 00:03:03,419 data sheets. discussion, answer the questions clearly. Are you 53 00:03:03,419 --> 00:03:07,679 somebody who has a garbled voice on the phone? unacceptable? You 54 00:03:07,679 --> 00:03:10,109 have to speak clearly on the phone.

Are you somebody that 55 00:03:10,109 --> 00:03:15,389 drones on and you can't do that on the phone either, because the 56 00:03:15,389 --> 00:03:17,909 person on the other end is going to be multitasking faster than 57 00:03:17,909 --> 00:03:20,849 you've answered the question. You need to be on the phone as 58 00:03:20,849 --> 00:03:23,519 good coverage. Preferably old school is plugged into a wall, 59 00:03:23,519 --> 00:03:26,009 but I know you'll find one of those with these days. So you 60 00:03:26,009 --> 00:03:28,619 want to be on a phone where they can hear you want to smile while 61 00:03:28,619 --> 00:03:31,889 you speak. You want to listen to somebody complete question and 62 00:03:31,889 --> 00:03:38,279 then answer succinctly in a clear voice with pauses. So if 63 00:03:38,279 --> 00:03:41,219 somebody was to ask you something, you'll know because 64 00:03:41,219 --> 00:03:43,859 you're not seeing their eyes, you're not going to know they 65 00:03:43,859 --> 00:03:47,069 have a question for you.

So you can listen. You can listen you 66 00:03:47,069 --> 00:03:50,939 can just drone on. Remember the goal of the phone interview, you 67 00:03:50,939 --> 00:03:54,509 want to get invited in. If you just read them your resume to 68 00:03:54,509 --> 00:03:57,869 start making a speech, they're going to shut down. People do 69 00:03:57,869 --> 00:04:00,629 not have that long that attention span. You need to be 70 00:04:00,629 --> 00:04:04,859 short, quick to the point with a clear voice and not sound like 71 00:04:04,859 --> 00:04:07,979 somebody who's dangerous.

I know these things all sounds silly, 72 00:04:08,009 --> 00:04:11,249 but trust me when somebody is doing 100 phone interviews over 73 00:04:11,249 --> 00:04:15,059 the course of a week, you need to differentiate yourself. And 74 00:04:15,059 --> 00:04:18,839 if your voice is clear, crisp, easily understood, you're 75 00:04:18,839 --> 00:04:21,359 getting proper answers and you're smiling when you're 76 00:04:21,359 --> 00:04:26,699 speaking, you have a chance of being invited in and remember, 77 00:04:26,729 --> 00:04:30,719 what's the goal of a phone interview to be invited into the 78 00:04:30,719 --> 00:04:34,649 office, you are not going to get a job from a phone interview, 79 00:04:34,799 --> 00:04:36,809 unless you're just being interviewed for a telemarketing 80 00:04:36,809 --> 00:04:39,689 job. In which case all you have to do is be on the phone. So 81 00:04:39,689 --> 00:04:42,689 that probably is the interview. That's really going to get 82 00:04:42,689 --> 00:04:44,219 invited.

More to come