There is a common misconception about management. The role of a manager is not to dictate from on high the work that needs to be done. That is top-down management. A top-down manager manages in an egotistic way. They are the boss, the employees are to do what they say. When this fails, they resort to bullying and when that fails to get the work done, they blame their employees for their own management failures.
Your employees are human. Most of them want to do good work, get paid well for their time and they want to work with good people. When they fail, it’s almost always because their managers failed them.
What will you learn in this course?