Welcome to the course. This course is a life changing course. This course is all about how to win customers, and skyrocket your sales and profit. I have been choosing the words of this course very well. If you just focus on the words used in this course, it helps to win customers. It's not about just attracting customers.

It's not just about retaining customers. It's about winning customers. So what do we mean by winning customers, winning customers, it means that you will have the ability, you will have the power, you will have the knowledge, the tactics and the skills to win both the hearts and the minds of your customers. That these customers will not just make customers for you. They will be a part of your tribe, they will be a part of you life. This is what I want for you.

In this course, I want for you to know how to win customers, not just be able to satisfy customers or just be able to retain customers, you must win them, you must win both their hearts and minds. And in the future, these customers will get you more customers. And in this case, only you will be able to build your own success palace. And the success palace that you were going to build during this course is mainly mainly based on customers. Peter Drucker, the guru of management and leadership once say the single most important thing to realize about any enterprise is bad. There are no results inside its board.

Results of a business these are satisfied customers. This is what Peter Drucker said many years back. During this course, we will go beyond customer satisfaction. We want customer engagement. We want the customers to be engaged with us. And we will achieve this through winning the minds and the hearts of the customer.

We will be winning the minds of the customers through giving them the wants to solving their problems. However, we will not be able to win their hearts until we give them their needs, their real needs. This is what we are going to talk about in upcoming videos. Thank you