So what are the five E's while dealing with customers? What are the five keys that the master salesperson must always have? The first is all about energy. Energy is in how you talk in how you deal with customers. It's all about your psychology, your state of mind. If you are not happy, if you are upset if you are angry, don't deal with customers.

And it's better for you to have a strategy or unique strategy for yourself to be always in an energetic mode, the energy, your energy, impact others and what's more important than being in a high level of energy is to be energetic. Being energetic, is very important. Link energetic is transferring your energy your positive energy, your positive feelings to the customers. So they will return you back something. If you give customers positive energy, they can't return back to you positive energy. But what they will retain, they will stay in loyalty, closing a deal, buying something more preference, whatever.

So it's all about pure energy and being energetic. The third E is enthusiasm. What is enthusiasm? enthusiasm is the result of the ADC we talked about at the beginning of this section, awareness and believe, if you if you have very high level of awareness about to sell your products or customers and you believe in yourself, in your product and in your ability to succeed, this will be reflected in your enthusiasm Your way of dealing with customer in you move in your facial expression in your body language, everything will be donating enthusiasm. The fourth, he is engaging. When we took the last video about the ABC always be connecting with customers.

This means that you have to be always in an engagement mode with customers. So what is the meaning of engagement with customers? engaging with customer, it means that you have a relation with a customer. It means that you don't only understand his values, his needs and his wants. It means as well that you are communicating with him. After sales services, it's a kind of engagement with customers.

How about the last product? Or how about the last service you took from me? Did you like it? You have any comments? A survey to the customers. What do you need?

How can I help you better It's a kind of engaging customers with you, when you have very high level of energy and you have the ability to energize customers and you have very high level of enthusiasm and you are engaging customers thin you will not be selling anything to the customers, you will be empowering customers to take actions, you will be empowering customers to be more, to do more to achieve more to what ever more this are the five E's of the master salesperson, your energy which is reflecting on the customer. So you are energizing the customer. You are dealing with enthusiasm with customers. You have very high level of engagement with your customers and you don't sell you empower customers take actions, you empower customers, do more, be more, achieve more. Thank you and see you in the next