Susan had to choose between two qualified candidates to run the new office for def Corp. Both had the experience and skills necessary, Susan needed to give the job to someone she could trust. In the first interview, she noted that the candidate looked forward without moving her eyes when asked about her relationships with coworkers. Additionally, the tone of her voice did not match the closed body language. The second candidate matched her body language with her tone. She also had an open smile when answering questions about her past interpersonal relationships.

The second candidate was hired