Whenever you start talking socially with any person, any client or anyone around you, the first thing in their mind will be trust. Okay? So whether they trust you or not, this is very important. So whenever you apply on a job or talk to a client, there are a few tips that help you build trust with them. Okay, so I'm going to discuss those building trust tips with you in this lesson. Okay, now the question is how to build trust with clients.

Number one is that you are going to talk to or communicate with that client directly. If you can go with the face to face or on the phone that is create try to ask questions about their projects so they know that you are interested in their project. Okay, tell them the results of a similar project that I have done a similar project to you and the results were marvelous we increase the webpage speed to hundred percent from 80% Okay. Also you can offer them a small trial jobs if you are new in your in your new in your career clients are not willing to give you jobs Okay, so in that case you are going to offer them small trial jobs first, okay? So let them test you for a few hours, give them free first five hours or something like that. Okay?

Now the takeaway from these tips are that talking on phone can clear your misconceptions with your client, okay? Sometimes in my communication with my clients, I had a lot of misconceptions and client got angry with me. Then I just called them and everything was okay, so everything disappeared like that. So communicating on phone is better than texting or emailing because your mode of communication or how you are sounding cannot be seen on or felt via text. Okay, now if you really run into a client that is very picky and he doesn't trust you at all, and you have started some trust issues, never tried to Take that project leave that project, okay. So sometimes there it is human nature, some clients have some problems and they cannot control their anger.

Or sometime you can call them very difficult clients. So you should leave that project, don't charge a new client upfront a lot of money. Okay? So this is a good tip in making trust, okay, so the new client, he doesn't trust you much. And if you are going to charge a lot, like 50% upfront or maybe the whole value upfront, they are going to get scared of you. Okay?

Let them taste the candy. First, give them a preview of your solution and your services, okay? also show empathy towards the problem. Tell them that you know how your problem is right now. It's urgent that I'm going to fix it in just two days. Don't worry about it.

Okay. So this can really relax the client that he the person I'm dealing with is really into my project that he is really interested in. Solving my problem now about phone call, it is better to meet in person. If you can go to your client and meet him in person or you can have a video conference with him it is better than calling on a phone. Okay, that major takeaways from this section is that try to meet your client in person, okay? So if you if they are a very big client, a very big firm meeting in person is the best option.

Okay, so the second thing is email and phone or text better is that you meet them in person or you have a video conference with them. This is better than just on a phone or email. Okay, now the last tip I'm going to give you to win your clients trust is that showing them solutions rather than services, okay? They need solutions to their problems. Okay. So, problem solutions and then tell them the price first, listen to their problem and tell them okay, you understand that problem.

Show them few sketches or your action plan that you are going to solve This problem like that, okay, this shows the client that you know what you are doing and they know that you have their solution. Okay? So this is the main thing, don't tell stories about yourself, okay? You need to listen to them and show your action plan or the solution to their problems. They have hired you or they are going to hire you for the solution, not your shining portfolio or something like that. Okay, it's this sums up the client trust solutions and tips.

So let's move on to the next lesson.