Another way to reduce email coming into your inbox is to use a support ticket system for your customer, instead of just having them send you an email. There's a number of reasons for this. First off, it's very easy for support tickets to get lost in email. And they're very important because your customers are waiting for replies. Also, having a support ticket system allows you to quickly assign the replies to whoever's best able to handle it, so they really wouldn't have to come to your inbox at all. You can see at a glance if there's any overdue tickets, you can see the priority levels and it gives you a central spot to gather information gather key performance indicators or KPIs about how happy your clients are, what level of satisfaction there is.

So support tickets make a lot more sense than having them contact you by email. So I'd strongly recommend you give some thought to convert to that kind of a system if you have any products or services something that clients would use where they would regularly be asking you for support. Now let's talk about the next method for, you know for reducing your inbox as well.