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URL:https://www.learndesk.us/class/5834066773409792/developing-a-dynamic-and-profitable-customer-service-team?ref=outlook-calendar
SUMMARY:Developing a Dynamic and Profitable Customer Service Team
DTSTART;TZID=America/Los_Angeles:20260511T190000
DTEND;TZID=America/Los_Angeles:20260511T200000
LOCATION:https://www.learndesk.us/class/5834066773409792/developing-a-dynamic-and-profitable-customer-service-team?ref=outlook-calendar
DESCRIPTION: 
Good customer service is the lifeblood of any business. Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers.
The customer service course will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
What will you learn in this course?

State what customer service means in relation to all your customers, both internal and external
Recognize how your attitude affects customer service
Identify your customers’ needs
Use outstanding customer service to generate return business
Build...

https://www.learndesk.us/class/5834066773409792/developing-a-dynamic-and-profitable-customer-service-team?ref=outlook-calendar
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